Senior Technical Writer full_time

AMERGINT Technologies is now part of the ARKA Group, L.P.  ARKA stands for more than creating better technology. We believe in building a better world. Built on a diversity of people, ideas and thoughts, we develop the technologies and projects that have a meaningful impact for a more certain, sustainable world of opportunity for everyone.

The space industry is booming and at AMERGINT Technologies, we are the link. AMERGINT builds transformational hardware and software solutions that support critical programs around the globe and in space. Since 2008, AMERGINT has delivered more than 2,500 applications, services, and cloud-based solutions that support mission-critical communication networks. From human spaceflight to satellite test solutions, AMERGINT is a trusted partner for commercial, civil, and government customers.

To continue to support our growing business, AMERGINT is looking for new team members who embody our core values: Do What’s Right, Unleash Intellectual Capital, Deliver Value, and Keep it Lean.

The Role

AMERGINT is seeking a highly technical and diversely talented Technical Writer/Communicator with 7+ years of experience to help write, edit, and format informative and compelling technical content (e.g., user guides, datasheets, product brochures, operating procedures, white papers, and more) for both internal and external audiences. This position requires attention to detail, the confidence to jump in and construct technical documents very quickly and with minimal supervision, the spirit to explore and champion fresh communication ideas and trends, and an enthusiasm to shape our library of “how-to” material. This is a writing position—not just editing—so if you enjoy crafting original technical content, this position is for you. Please be prepared to send a portfolio/writing samples.

This position is located onsite in our Colorado Springs, CO office.

Core Responsibilities

• Write, organize, review, and edit highly technical content for user guides, quick start cards, datasheets, product brochures, white papers, technical design presentations, and other technical project deliverables.
• Develop and maintain corporate content, including Policy & Procedure documents, forms, Knowledge Articles, etc.
• Acquire subject knowledge by interviewing engineers, referencing technical collateral, participating in project meetings, and engaging subject matter experts.
• Collaboratively develop, implement, and monitor strategic goals and initiatives that advance the usability of technical publications and improve team workflow.
• Conceptualize technical visuals (for example, block diagrams, complex tables, infographics, How-To videos, etc.) to help engage readers and convey highly technical information in a friendly way. Coordinate design with our graphic artist.
• Precisely format content in Microsoft Word and Microsoft PowerPoint (using templates and styles).
• Edit internal and external content to ensure that it upholds our branding, style, and industry standards.
• Support the quality and continuous improvement of technical documents by motivating content review teams, soliciting feedback, and implementing strategic change protocols that capitalize on opportunities to add value with technical communications.
• Schedule and coordinate technical publication deliverables across the team.
• Select or recommend use of layouts, visuals, tables, charts, etc. to amplify or clarify publications objectives.
• Mentor junior writers and editors.

Required Skills

• Bachelor’s degree in Technical Communications or related field.
• 7+ years of experience in a technical communications/content creator role.
• Desire to contribute to an exceptional customer experience.
• Knack for making technical content clear and concise.
• Ability to drive communication with engineers and project managers.
• Advanced knowledge of Microsoft Office, including MS Word and PowerPoint.
• Exceptional organizational skills.
• Impeccable grammar.
• Ability to work on multiple deliverables at once, often with tight deadlines.
• May need to obtain and maintain a security clearance for this position.

Preferred Skills

• Experience with Adobe InDesign, Adobe Acrobat, Adobe Illustrator, Adobe Photoshop, SnagIt, SharePoint, WordPress, and single-sourcing tools (e.g., Paligo, AuthorIT, SmartDocs, etc.).
• Experience in the aerospace industry.

What We Offer

• Colorado pay range from: $100,000 to $110,000 annually
• Flexible work arrangements
• Medical, Dental, and Vision Insurance Plans
• Generous vacation policy
• Recognition and rewards
• Paid company holidays, sick time, and maternity/paternity leave
• Employer contributions to 401k
• Health savings account (HSA) option
• Short- and long-term disability
• Life insurance, AD&D, and accident insurance
• Employee assistance program (EAP)
• Stipend for cell phone
• Tuition/professional development assistance
• Employee discounts from company partners
• Onsite gym
• Annual bonus eligibility (based on company performance)

Working at AMERGINT

AMERGINT’s headquarters is located in northern Colorado Springs, CO. We are driven by challenge. We hire problem-solvers, then trust and empower them to take ownership, lead decision-making, and differentiate. We believe in giving our people space to thrive. We offer challenging work with opportunities for independence and growth, a stocked kitchen, espresso machines, flexible work arrangements, company-sponsored events, community volunteer events, onsite games/break activities, business casual attire, onsite gym, and local trails for hiking and biking. Our offices are also dog friendly, and we encourage our people to bring in their furry friends.

AMERGINT Technologies, Inc. is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.