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Service Field Engineer – Canada
Connect with Eutelsat Group
Be part of a new era in communications, transforming connectivity with Eutelsat Group – the world’s first GEO-LEO integrated global satellite operator.
As a global leader in satellite communications, we provide infinite connectivity, broadcasting television channels and packages, transmitting news reports, provide wholesale broadband Internet access services.
With Eutelsat Group You’ll Get To:
- Pioneer the future of Space Technology
- Bring connectivity to remote frontiers
- Collaborate with customer-centric experts
- Embrace cultural diversity in our global team
Where your skills ignite opportunities & you will elevate your skills in a stretching, rewarding, and meaningful environment. At Eutelsat Group, we’re united by inclusion and diversity, striving for gender balance and social responsibility, on Earth and in Space.
Who You Are: You’re passionate about engineering and developing your skills in a challenging technological environment. You read, learn, examine, and are full of ideas. You’re sparked by a fast pace and new challenges. You are a great communicator who is calm under pressure and passionate about operations. You want to make a real difference in the world by joining us on our mission to be the most trusted partner for GEO-LEO global satellite connectivity, finally bridging the digital divide.
Join us today because connecting your world changes everything.
What You’ll Do:
As a Service Field Engineer at OneWeb, you will play a key role in our business growth. Working as a member of the Operations Engineering team using your understanding of the OneWeb Service Solution you will:
- Provide operational local support to Distribution Partners as an extension of the Level 3 Operations Engineering Team
- Ensure that the infrastructure at demo centers, at OneWeb offices and reference locations is up and running to support commercial requirements/testing. This role is instrumental in our revenue growth, supporting the commercial team as they drive the growth of our business in all sectors
- Support installations across a broad range of environments that very few people get the opportunity to travel to, connecting the unconnected
- Regional operational presence to support OneWeb Distribution Partners and the Account team
- Support on site activities at customer premises and act as on-site support for remote SME teams
- Own User Terminals documentation review post AIS for UT installations and As Builds, to facilitate troubleshooting
- Support the Service Team and deal with escalations requiring on site intervention in region, minimizing delays and expediting resolution
- Operate as the technical expert and customer RF solutions engineer for OneWeb products
What it Takes:
- Relevant academic qualifications in Network Engineering / Telecommunications/Computer Sciences.
- Proven experience in using, configuring, and operating satellite terminal equipment including tracking antenna systems
- IP hands-on knowledge
- Experienced in running test applications and test tools covering performance and quality of service
- 3GPP/LTE systems knowledge
- An in-depth knowledge of Satcom User Terminal Equipment for different service use cases
- Experience with deploying/installing VSAT terminals
- Willing to travel internationally with cultural awareness, and the ability to build regional market knowledge and intelligence
What We’d Love:
- Technical understanding of existing conventional VSAT systems, HTS/VHTS systems, other LEO systems
- Existing sector specific satellite communications solutions for comparison and competitive positioning purposes
- 5- 8 years Years of Experience
- Bachelors in an Engineering file or equivalent experience
Where You’ll Be: Canada – Ideally commutable to Edmonton. Travel up to 50% of the time.
The Eutelsat Group treats the protection of personal data submitted to it seriously. By submitting this application, you agree to the collection and retention of your personal data by the Eutelsat Group and acknowledge notice of, and understand the terms of Eutelsat’s Privacy Policy (as amended from time to time).
This role is a Eutelsat Group job opening; all of our open roles are posted on the current OneWeb and Eutelsat websites. Please note that when you are applying, your application may be seen by both teams.
