What You’ll Do:
As an IT Systems Engineer, you will support Slingshot’s corporate IT initiatives.
Slingshot Aerospace cares deeply about our commitment to company values, mission, and purpose. The core competencies we will be looking to identify include: intellectual agility, ability to develop innovative solutions, leadership, performance orientation, and industry expertise.
Remote, US with a strong preference for the Mountain Time Zone.
Position Responsibilities:
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Provide top-notch technical support and troubleshooting for end users across Mac and Windows workstations and Microsoft applications and other applications as needed, handling all levels of complexity.
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Onboarding and offboarding and hardware procurement.
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Manage and support Mac and Windows endpoints including OS updates, security patches, MDM deployment and management, and performance optimization and automation.
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Administer Microsoft 365 services including Teams, OneDrive, SharePoint, Exchange, Entra ID, and Azure.
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Administer IDP and SSO on Okta and Entra ID or similar platforms
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Develop and maintain automation scripts and workflows using shell scripting, PowerShell, and Python to streamline IT operations.
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Configure and manage Entra ID, including user management, conditional access policies, and security settings.
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Deploy and maintain Microsoft business applications across Mac and Windows environments, managing updates and compatibility.
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Implement and maintain backup solutions.
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Create and maintain technical documentation for Mac-specific processes and Microsoft application configurations as well as our day-to-day workflows and tooling.
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Support integration between Mac systems and Microsoft services, ensuring smooth cross-platform functionality.
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Support as backup to the Global Sensor Network with networking, Linux systems, firewalls, and Zero Trust Networks (Twingate)
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Participate in project planning and implementation of new services
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Maintain on-call rotation to provide after-hours emergency support for critical systems
Pre-Requisites
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Must be eligible to obtain or maintain US Government Security Clearance
Minimum Requirements
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Associate degree in Information Technologies, Computer Networking, Computer Engineering, Electrical Engineering, Computer Science, or a related field equivalent experience
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Proficiency with administering Linux and Windows servers
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Experience with developing scripts in at least one of the following: Bash shell, Python, or Ansible
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Customer-success-driven, hands-on, action-oriented, positive personality
Preferred Skills
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1+ years experience with network design and operations, including Cisco, Palo Alto, and Juniper equipment.
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1+ years experience with Network security, including firewalls, IPS, DNS, and IDS systems.
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2+ years experience with Cloud (AWS, Azure) and virtualization technologies.
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2+ years experience developing and scripting in the following: Python and Powershell.
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B.S. degree in Information Technologies, Computer Networking, Computer Engineering, Electrical Engineering, Computer Science, or a related field equivalent experience
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Experience or a keen interest in learning about telescope hardware and software systems.
These skills are guidelines, not hard and fast rules. You don’t have to meet every qualification listed – if your skills are transferable and you meet the minimum requirements, we encourage you to apply.
Location: Remote, Mountain Time Strongly Preferred
Compensation Range: $108,000 – $132,000 per year
US-based Candidates: we are currently only able to hire residents of the following U.S. states: AZ, CA, CO, DC, FL, GA, HI, IL, IN, KS, MD, MA, MI, MN, MO, MT, NV, NJ, NM, NY, NC, OR, RI, TN, TX, UT, VT, VA, WA, WV, and WI. We are unable to consider candidates residing in other U.S. states at this time.
Internationally-based Candidates: we are currently only able to hire residents of the following locations: United Kingdom. We are unable to consider candidates residing in other countries at this time.
Equity, Diversity & Inclusion are key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences and backgrounds, who share a passion for creating a safer, more connected world. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and we embrace individuality.
