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TECHNICAL PROGRAM MANAGER
Connect with Eutelsat ONEWEB
Eutelsat ONEWEB, part of Eutelsat Group, provides wholesale, seamless, resilient, high-speed connectivity that reaches all areas of the world, even the most remote locations. We work with global enterprise, communities, and government to deploy our GEO-LEO satellite network and cutting-edge user terminal technology on land, sea and in the air.
With Eutelsat Group You’ll Get To:
- Pioneer the future of Space Technology
- Bring connectivity to remote frontiers
- Collaborate with customer-centric experts
- Embrace cultural diversity in our global team
Where your skills ignite opportunities & you will elevate your skills in a stretching, rewarding, and meaningful environment. At Eutelsat ONEWEB, we’re united by inclusion and diversity, striving for gender balance and social responsibility, on Earth and in Space.
Who You Are:
Inside the Eutelsat Connectivity Business Unit, you would join the Service Engineering (SEN) Team acting as the single point of contact for all the activities leading to the creation, change and evolution of services and features related to satellite internet connectivity solutions. From feasibility studies to complex connectivity projects, SEN Team leads the qualification, the design and ultimately the implementation of cutting-edge solutions using the most advanced satellite technologies available on the market.
As a Technical Program Manager, you will work closely to technical functions inside the Eutelsat Technical Department as well as to Sales and Pre-sales teams, leading coordination activities and supporting the team to assure that business objectives are met consistently both for internal and external customer requirements. Your technical background combined to your superior communication skills will be the foundation to lead multi-discipline, highly technical project initiatives.
Successful candidates will have a strong program management and system design background. As well as be detail oriented, self-driven and have excellent problem-solving abilities.
What You’ll Do:
- You will coordinate programs in the satellite internet connectivity domain, designing technical solutions to manage service implementation requests, providing both internal and external customers with technical analysis results, detailed planning, and cost analysis.
- You will lead complex technical projects, identifying solutions in collaboration with both technical, commercial and customer support teams.
- You will apply, implement, and continuously improve the Demand Management Process to address demand requests from both internal and external customers.
- You will support Sales and Pre-sales functions with specific and qualified technical expertise and effective communication skills.
- You will facilitate the handover of responsibilities and knowledge transfer to technical and operational teams involved in the implementation phase of the customer services.
What it Takes:
- Telecommunications Engineering degree, Bachelor Degree or equivalent Diploma in Information Technology with a specialization in Telecommunications
- Good knowledge of Telecommunication and IT systems with particular focus on satellite and networking systems
- Excellent communication skills with good experience in communicating with a wide range of partners (Customers, Stakeholders, Senior Leadership, Business Line representatives)
- Proficiency level in written and oral English (C1/C2)
- 3+ years of technical product or Program Management experience working directly with engineering, software development and/or software integration team including scope, schedule, budget, quality, along with risk and critical path management experience
- Good experience managing programs across cross functional teams, building processes and coordinating release schedules
- Good Experience developing and executing/delivering product and technical roadmaps
What We’d Love:
- Familiarity with Requirements Analysis and Solution Design best practices, with a focus on Agile Methodologies (Kanban, Scrum, etc.)
- Basic knowledge of BSS/OSS and NMS/EMS systems
- Basic knowledge of CRM platforms (e.g. Salesforce)
- Experience defining KPIs/SLAs used to drive multi-million euros businesses and reporting to senior leadership
Where You’ll Be: Turin, Italy (with some availability to travel to Paris HQ at Issy-Les-Moulineaux and to Eutelsat teleports when needed).
You want to make a real difference in the world by joining us on our mission to be the most trusted partner for GEO-LEO global satellite connectivity, finally bridging the digital divide.
Join us today because connecting your world changes everything.
The Eutelsat Group treats the protection of personal data submitted to it seriously. By submitting this application, you agree to the collection and retention of your personal data by the Eutelsat group and acknowledge notice of, and understand the terms of Eutelsat’s Privacy Policy (as amended from time to time).
This role is a Eutelsat Group job opening; all of our open roles are posted on the current OneWeb and Eutelsat websites. Please note that when you are applying, your application may be seen by both teams.
